Refund policy

Returns & Exchange Policy

Safety First

At Aadatein, we are committed to ensuring 100% Purchase Protection for our customers by offering genuine products, secure payment gateways, and a hassle-free return and exchange process.

Easy Returns

Looking to return or exchange your product? It's simple.

You can raise a return or exchange request within 3 days of receiving your order.

How Can I Raise a Return Request?

Please email us at aadatein.ecom@gmail.com within 3 days of delivery.

Our customer support team will review your request and respond within 48 hours.

You may also contact us via WhatsApp or Phone:

+91 6353319812

Return Shipping Charges

We offer a pickup facility in locations serviceable by our logistics partners.

• Return pickups are generally completed within 2-5 business days after approval.

• If reverse pickup is unavailable at your location, you may self-ship the product through any reliable courier service.

• The product must be unused, unwashed, and returned with all original tags and packaging intact.

• Self-shipping courier charges up to ₹200 will be reimbursed upon submission of a valid courier receipt.

Return Address

MVV Creation LLP

5717, Second Floor, Road No. 6

Near Paliwal Chowkdi

Sachin GIDC

Surat - 394230

Gujarat, India

Refund Policy

Once the returned product is received and approved by our quality team:

• Refunds will be initiated within 48 hours of approval.

• The refund amount generally reflects in the customer's account within 3-5 business days.

Prepaid Orders

Refunds will be credited to the original payment source used during checkout.

Cash on Delivery (COD) Orders

Customers will be required to provide bank account details through the communication shared by our support team for refund processing.

Sale & Offer Products

Products purchased during sales, discounts, or promotional offers are eligible for return and exchange unless specifically mentioned otherwise on the product page.